Pollo AI describes itself as a creative suite that turns text and images into video with avatars and sound effects, and that also generates still images. Menus name Kling 3.0, Veo 3, Sora 2, Seedance, Wan, and MiniMax, plus an agent and Marketing Studio. A free start is advertised.
Use Pollo AI when you want one signed-in menu for those named models and for product videos built from a photo or a product URL. Credits depend on the tool, the model, duration, quantity, and resolution, and unused subscription credits do not carry over. Free, Lite, Pro, and homepage Ultra are named. None of those names is paired with a dollar figure in the public text, so a review site's price is not evidence here.
A good fit for
Choosing among the video and image models shown in the Pollo menu.
Turning one product photo or a product URL into a showcase clip.
A scripted product avatar that the avatar page builds from a photo and a script.
Know the trade-offs
Unused subscription credits do not carry over to the next billing cycle.
The public pricing text names Free, Lite, and Pro but does not show their prices.
Homepage lines such as 15, 20, and 30 seconds are sample or promo durations, not one cap for every model.
Models, product video, and the credit rules.
One menu of named models and jobs
The shared navigation sorts work into video, image, agent, and Marketing Studio. Video jobs include image to video, text to video, reference to video, mimic motion, video to video, upscale, face swap, background removal, and extend. Named video models are MiniMax H3 Max, Wan 3.0, Seedance 2.5, MiniMax H3, Seedance 2.0, Veo 3, Sora 2, Kling 3.0, Kling AI, and Hailuo AI. Named image models include GPT Image 2.5, GPT Image 2, Nano Banana 2, Seedream 5.0, Flux Kontext, and Wan AI. Audio entries are voice generation, voice cloning, text to speech, and sound effects. The agent line says it creates production-ready videos with SFX, consistent characters, and polished scenes, and then says no editing. Marketing Studio lists URL, photo, and clone-ad paths, plus Amazon, Shopify, and TikTok Shop. The homepage adds production-grade visuals up to 4K and says create images and videos with realistic lighting, fine details, and clear text.
The product video page says you can paste a product URL or upload a photo, then describe the idea. Its three steps are: upload a high-quality product image, choose a style and describe the video idea, and click Generate. Motion examples on that page are a rotate, a zoom in, or a dynamic scene. It also says one photo can be restyled through chat, and it names showcase clips for Shopify, Amazon, and TikTok Shop. A separate product-avatar page uses a photo plus a script. Upload a clear product image, choose or upload an avatar, enter the script, then generate and download. The page says the avatar presents the product with speech and gestures, and that products can be held, blended, or featured naturally in videos, from jewelry and earbuds to appliances or furniture. You can change the script, switch avatars, or try another template when a promotion changes. Those are the documented controls, not a measured conversion rate.
The pricing FAQ says your credits are used up based on a few factors including the tools and models you choose, the duration of videos, the quantity of outputs, and the resolution of the images or videos. No, unused subscription credits do not carry over to the next billing cycle. For Free and Lite users: You can upgrade your plan to get more credits. For Pro users: You can easily slide the credit bar below the Pro plan to purchase extra credits as needed. For all Pro-Yearly plan subscribers: You can also buy add-on credit packs anytime for a one-time purchase. Add-on credits are not refundable but won't expire. No, the price you see is the price you pay. Cards named on the page are Visa, MasterCard, and American Express. The public text still does not show that visible price.
The product video page is aimed at a store that already has a still. Uploads that photo or pastes the product URL, asks for one motion such as a rotate or a zoom, and generates a showcase for Shopify, Amazon, or TikTok Shop. The credit FAQ ties the deduction to tool, model, duration, quantity, and resolution.
A scripted avatar holding the product
When the clip needs a presenter, the avatar page is the documented route. Uploads the product photo, picks an avatar, and pastes a short script, then downloads the result. The page says products can be held, blended, or featured naturally in videos, and that a new script or template is how you iterate a promotion. Treat that as a suggested production shortcut. The page does not say the avatar is licensed for a particular marketplace.
A model-specific duration from the homepage promos
The homepage attaches durations to particular names rather than to the whole suite. Wan 3.0 is labeled for native 30-second videos. Seedance 2.5 is offered as 30s videos with up to 50 references. Flux 3 is labeled up to 20 seconds in native 1080p. A worked example shows a 15-second 9:16 music ad and a 30-second 16:9 animated story. Is to read the duration on the model or sample you select. Those lines are promotional copy and finished-looking samples and not one length limit for every model.
How to get started with Pollo AI
1
Start for Free or sign in
The pages offer Start for Free and a login. The homepage also says up to 4 videos and 20 images for free.
2
Pick the job and the model
Choose a video, image, avatar, or Marketing Studio path, then a named model such as Wan, Seedance, Kling, Veo, or Sora if the menu shows it.
3
Supply the input the tool asks for
That may be a prompt, a product photo, a product URL, a reference, or an avatar plus a script.
4
Check credits before you generate
The FAQ says the deduction follows tool, model, duration, quantity, and resolution, and that leftover subscription credits do not roll over.
A dollar amount was not verified in the pricing text reviewed here. Free, Lite, Pro, and Ultra are named without a shown price, so every price below is Not verified.
Free
The named free entry, with an upgrade if you need more credits.
Not verified.
Start for Free.
Homepage line: up to 4 videos and 20 images for free
Product-video page: no upfront cost and no credit card for that generator
Lite
A step up when the FAQ tells Free and Lite users to upgrade.
Not verified.
Named beside Free; amount was not verified here.
Grouped with Free as a plan you can upgrade for more credits
Pro
Extra credits from a slider, plus add-on packs on Pro-Yearly.
Not verified.
Pro and Pro-Yearly are named; amount was not verified here.
Slide a credit bar under the Pro plan for extra credits
Pro-Yearly can buy one-time add-on credit packs
Ultra
The unlimited-model promo lines, not a shown checkout price.
Not verified.
Named on the homepage; amount was not verified here.
Go Unlimited with Ultra is shown beside GPT Image 2.5, MiniMax H3, and Wan 3.0
The price you see is the price you pay. Add-on credits do not expire and are not refundable. A subscription-credit refund is described only within 3 days of the first purchase, and only if eligibility criteria are met.
You want PixVerse's own guides instead of this suite.
Choose it when you want that product's text and image workflow rather than Pollo's model menu and credit FAQ. PixVerse's price is not taken from these pages.
Pollo AI: common questions
Is Pollo AI free?
The site says Start for Free, and the homepage says up to 4 videos and 20 images for free. The product-video page says its free generator lets you upload images and generate product videos without any upfront cost or credit card. Lite, Pro, and Pro-Yearly are also named.
A dollar amount was not verified in the pricing text reviewed here. Free, Lite, and Pro are named in the credit FAQ. Ultra is named on the homepage in Go Unlimited with Ultra. Review-site figures are not part of this profile.
No, unused subscription credits do not carry over to the next billing cycle. The page recommends using them in the current period. Add-on credits will not expire and are not refundable. The 3-day window applies to subscription credits, not add-ons.
What changes the number of credits a generation uses?
The FAQ lists the tools and models you choose, the duration of videos, the quantity of outputs, and the resolution of the images or videos. It does not show a conversion table. Monthly credits left show at the top right or on the Billing page.
Documented starts include a text prompt, an image, a reference, an existing video, a product URL, and a product photo plus an avatar script. Marketing Studio adds URL-to-video ads, photo-to-video ads, UGC, and clone-video ads. Homepage samples include a 15-second 9:16 ad and a 30-second 16:9 story. The pages do not state one maximum length for every model.
NavHunt did not run Pollo AI, did not upload a product photo, and did not spend credits. This profile restates pages public from pollo.ai on 6 October 2026, including the pricing FAQ and the product-video steps. Plan dollars were not in that text, so they are not guessed from other sites. This description is based on Pollo AI's official materials reviewed on 2026-10-06, including Pollo AI homepage, Pollo AI plans and pricing, Pollo AI product avatar, Pollo AI product video generator.